5 Ways NDIS Flow Takes the Hassle Out of Manual Plan Management

Upload the invoice: A plan manager can drag and drop a PDF, photo, or TIFF, while participants can also submit invoices through the Participant Portal.
Extract the information: AI extracts provider, participant, line item, NDIS item number, and amount details.
Review and approve: The extracted information can be checked side by side with the original invoice and validated against price guides and budgets.
Pay and claim: Plan managers can generate ABA payment files and NDIA bulk claims while tracking the process through reconciliation.

Managing NDIS plans involves more than keeping track of invoices. Plan managers also need to process payments, handle claims, monitor budgets, and keep participants informed. NDIS Flow is an all-in-one platform designed to automate these workflows, helping Australian plan managers spend less time on administration and more time supporting participants. This article explores five ways NDIS Flow can simplify everyday plan management tasks.

1. Automating NDIS Invoice Processing With AI

Invoice processing can become a repetitive part of NDIS plan management, especially when teams need to enter information manually. NDIS Flow helps reduce this workload through AI-powered invoice extraction.

Users can upload a PDF, photo, or TIFF file, and the platform extracts important invoice information such as provider details, line items, NDIS item numbers, GST codes, and totals. The extracted information can then be reviewed against the original invoice before approval. NDIS Flow states that its AI invoice extraction provides 98% accuracy out of the box.